Scope and responsible organization

This policy covers website browsing, inquiry forms, support initiated through the site and related follow-up. 铸智网络有限公司 is responsible for that processing. Information handled under a client project may be covered by a separate agreement and notice.

Information we collect

An inquiry may include your name, contact email, target market, service of interest and project description. The form indicates which fields are required. Optional fields help us understand your needs.

Website requests can involve connection details such as a network address, browser identifier and request path. Crawler reports use recognized bot names, requested pages, status codes and visit times. Keep identity documents, payment credentials, passwords and third-party lists out of inquiry forms.

Purposes and legal grounds

We use inquiry information to respond, assess requirements and record follow-up. Request information supports page delivery, troubleshooting and service protection. The applicable basis depends on the activity and may include steps requested by you, consent or a legal obligation.

We will provide further notice and seek consent where required before using information for a different purpose. You may leave optional fields blank or ask us to stop following up.

Browser storage, retention and safeguards

The website can save your language choice in your browser. You can clear it using your browser settings. Third-party sites explain their own cookies and related technologies.

We keep inquiry information for as long as needed for responses, project discussions and related disputes, subject to applicable retention duties. We apply access controls and delete or anonymize data when required.

Providers, external links and international transfers

Where needed, hosting or maintenance providers may process information within their assigned role and under contractual safeguards. We may also disclose information to competent authorities as required by law.

Interactions after following a link to an external messaging or service platform follow that platform’s terms and privacy policy. If a project requires a cross-border transfer, we will provide the relevant recipient, purpose and rights information and comply with applicable requirements before the transfer.

Your rights and how to contact us

Use the Contact page to ask about this policy or request access, a copy, correction, completion or deletion of your information. You can also withdraw consent where it applies. We may verify relevant contact details to protect your information.

Withdrawal applies to the relevant processing going forward. If a legal requirement limits deletion or another request, we will explain the reason and restrict further use where required.

Children’s information

The site is intended for businesses and adults. A parent or guardian should assist a child under 14 with personal information matters. Guardians may contact us to review information that was submitted.

Policy updates

We publish changes on this page. Material changes to purposes, methods, data types or the exercise of rights will be communicated as appropriate, with renewed consent where required.